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Cancellation Policy

Thank you for choosing PowerUp Business. We understand that unforeseen circumstances may require you to cancel or reschedule your appointment. To ensure the smooth operation of our services and to provide the best experience for all clients, we have established the following cancellation policy: 1. Notice Period: Clients are required to provide a minimum of 24 hours' notice for any cancellations or rescheduling requests. This allows us to accommodate other clients and make necessary adjustments to our schedule. 2. Cancellation Fee: If a cancellation is made less than 24 hours before the scheduled appointment, a 50% cancellation fee will be charged. This fee is in place to compensate for the time and resources allocated for the appointment. 3. Rescheduling: Clients are welcome to reschedule appointments without incurring any fees, provided the request is made at least 24 hours before the original appointment time. 4. Emergency Situations: We understand that emergencies may arise. In such cases, please contact us as soon as possible to discuss alternative arrangements. 5. Failure to Attend: Clients who fail to attend a scheduled appointment without prior notice will be charged the full consultation fee. 6. Contacting Us: To cancel or reschedule an appointment, please contact us via [provide contact information] within the specified notice period. 7. Refunds: Cancellation fees are non-refundable. Refunds for prepaid services will be considered on a case-by-case basis. 8. Policy Updates: This cancellation policy is subject to change. Any updates will be communicated to clients in a timely manner. By scheduling an appointment with PowerUp Business, you acknowledge and agree to abide by this cancellation policy. Thank you for your understanding and cooperation. PowerUp Business 510-499-8255

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